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Context Help

If you lose your way inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A popup will show up. It contains detailed information about all the actions that you can perform on the given page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of how-to videos describing how to use our Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you searching for, have a gaze at our extensive Frequently Asked Questions section, which covers questions asked by actual individuals and provides practical solutions. We constantly "revamp" our FAQ section with new articles in an attempt to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can get in touch with our excellent team of customer service technicians available 24x7x365 and eager to assist you with any query. Each trouble ticket you send will be answered in less than sixty minutes (the average trouble ticket response time is only twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 232235

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com